GDPR Privacy Policy
Last Updated: September 6, 2026
This Privacy Policy describes how Helreno ("we," "us," or "our"), operating through calorie-tracker.us, collects, uses, stores, and protects personal data in accordance with the General Data Protection Regulation (GDPR) and applicable data protection legislation. By accessing or using our platform, you acknowledge that you have read and understood this policy.
1. Data Controller
Helreno acts as the data controller for personal data collected through this platform. As data controller, we determine the purposes and means of processing your personal data. You may contact us regarding any data protection matters at:
Email: info@calorie-tracker.us
Phone: +1 980 237 6922
Address: 8015 Sawback Trail, Colorado Springs, CO 80919, United States
Phone: +1 980 237 6922
Address: 8015 Sawback Trail, Colorado Springs, CO 80919, United States
2. Scope of This Policy
This policy applies to all personal data processed by Helreno in connection with:
- Use of the calorie-tracker.us website and platform
- Registration and account management
- Participation in quizzes, assessments, and interactive learning activities
- Communications with our team
- Any other interaction with our services
3. Legal Basis for Processing
We process personal data only where a valid legal basis exists under Article 6 of the GDPR. The legal bases we rely upon include:
- Consent (Art. 6(1)(a)): Where you have given clear consent for a specific purpose, such as receiving marketing communications or optional analytics.
- Contractual necessity (Art. 6(1)(b)): Where processing is necessary to perform a contract with you or to take steps prior to entering into a contract.
- Legal obligation (Art. 6(1)(c)): Where processing is necessary to comply with a legal obligation to which we are subject.
- Legitimate interests (Art. 6(1)(f)): Where processing is necessary for our legitimate interests or those of a third party, provided these are not overridden by your rights and interests.
4. Personal Data We Collect
4.1 Data You Provide Directly
- Full name and display name
- Email address
- Password (stored in hashed, non-reversible form)
- Profile information you choose to add
- Responses to quizzes, tests, and assessments
- Messages and communications sent to us
4.2 Data Collected Automatically
- IP address and approximate geographic location
- Browser type, version, and operating system
- Device identifiers and screen resolution
- Pages visited, time spent, and navigation patterns
- Referral URLs and search terms
- Session identifiers and cookie data
4.3 Data From Third Parties
Where you choose to register or log in using a third-party authentication provider, we may receive basic profile data such as your name and email address from that provider, subject to your privacy settings with them.
5. Purposes of Processing
We use collected personal data for the following purposes:
- Creating and managing your user account
- Delivering and personalizing our educational platform and quiz features
- Tracking learning progress and generating performance reports
- Sending service-related communications, including confirmations and notifications
- Responding to support requests and inquiries
- Improving platform functionality, content quality, and user experience
- Detecting, preventing, and addressing security incidents or fraudulent activity
- Complying with applicable legal obligations
- Sending promotional communications where you have consented or where permitted by law
6. Cookies and Tracking Technologies
6.1 Types of Cookies Used
- Essential cookies: Necessary for the platform to function. These cannot be disabled without affecting core functionality.
- Functional cookies: Remember your preferences and settings to enhance your experience.
- Analytical cookies: Collect aggregated data about how users interact with our platform to help us improve it.
- Marketing cookies: Used to deliver relevant content and track the effectiveness of communications, only with your consent.
6.2 Cookie Management
You may manage or withdraw cookie consent at any time through your browser settings or our cookie preference center. Disabling certain cookies may affect the availability of some features.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Specific retention periods are as follows:
- Account data: Retained for the duration of your account and deleted within 90 days following account closure upon request.
- Learning and quiz records: Retained for the duration of your active use and for a reasonable period thereafter for audit and improvement purposes.
- Communication records: Retained for up to 3 years from the date of last contact.
- Technical logs: Typically retained for up to 12 months.
- Legal and financial records: Retained for the period required by applicable law.
8. Data Sharing and Third-Party Disclosure
8.1 Service Providers
We engage trusted third-party service providers who process data on our behalf as data processors. These include hosting providers, analytics platforms, email delivery services, and payment processors. All processors are contractually bound to process data only on our documented instructions and to maintain appropriate security measures.
8.2 Legal Requirements
We may disclose personal data where required by law, court order, or governmental authority, or where disclosure is necessary to protect the rights, property, or safety of Helreno, our users, or the public.
8.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, personal data may be transferred as part of that transaction. We will notify affected users before their data becomes subject to a materially different privacy policy.
8.4 No Sale of Personal Data
We do not sell, rent, or trade personal data to third parties for their own marketing or commercial purposes.
9. International Data Transfers
Where personal data is transferred outside the country of collection to a jurisdiction that does not provide an equivalent level of data protection, we ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses approved by relevant data protection authorities
- Adequacy decisions where applicable
- Binding corporate rules where relevant
- Other lawful transfer mechanisms as recognized under applicable law
10. Your Rights Under GDPR
As a data subject, you have the following rights with respect to your personal data:
10.1 Right of Access (Art. 15)
You have the right to obtain confirmation of whether we process your personal data and, if so, to receive a copy of that data along with information about how it is processed.
10.2 Right to Rectification (Art. 16)
You have the right to request correction of inaccurate personal data or completion of incomplete data without undue delay.
10.3 Right to Erasure (Art. 17)
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent, or where processing is unlawful, subject to applicable exceptions.
10.4 Right to Restriction of Processing (Art. 18)
You have the right to request that we restrict processing of your personal data in certain circumstances, such as while the accuracy of data is contested or an objection is pending.
10.5 Right to Data Portability (Art. 20)
Where processing is based on consent or contract and carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.
10.6 Right to Object (Art. 21)
You have the right to object at any time to processing of your personal data based on legitimate interests or for direct marketing purposes. Where you object to direct marketing, we will cease processing immediately.
10.7 Rights Related to Automated Decision-Making (Art. 22)
You have the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal or similarly significant effects, unless such processing is necessary for a contract, authorized by law, or based on your explicit consent.
10.8 Right to Withdraw Consent
Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
10.9 Exercising Your Rights
To exercise any of these rights, please contact us at info@calorie-tracker.us. We will respond within 30 days of receiving your request. We may request verification of your identity before processing your request.
11. Right to Lodge a Complaint
If you believe that our processing of your personal data infringes applicable data protection law, you have the right to lodge a complaint with the competent supervisory authority in your country of residence or place of work. We encourage you to contact us first so we may address your concern directly.
12. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, accidental loss, destruction, or alteration. These measures include:
- Encryption of data in transit using TLS protocols
- Encryption of sensitive data at rest
- Access controls limiting data access to authorized personnel on a need-to-know basis
- Regular security assessments and vulnerability testing
- Incident response procedures for detecting and addressing data breaches
- Staff training on data protection obligations
In the event of a personal data breach likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware and, where required, notify affected individuals without undue delay.
13. Children's Privacy
Our platform is not directed at children under the age of 16. We do not knowingly collect personal data from individuals under 16 without verifiable parental or guardian consent. If we become aware that we have collected personal data from a child under 16 without appropriate consent, we will take steps to delete that data promptly. If you believe a child has provided us with personal data without consent, please contact us at info@calorie-tracker.us.
14. Third-Party Links
Our platform may contain links to third-party websites or services. This policy does not apply to those external sites. We are not responsible for the privacy practices of third parties and encourage you to review their privacy policies before providing any personal data.
15. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this page and, where appropriate, by sending a notification to your registered email address. Your continued use of the platform following any changes constitutes acceptance of the updated policy. We encourage you to review this page periodically.
16. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us through any of the following channels:
- Email: info@calorie-tracker.us
- Phone: +1 980 237 6922
- WhatsApp: https://wa.me/19802376922
- Telegram: https://t.me/+19802376922
- Viber: viber://chat?number=%2B19802376922
- Address: 8015 Sawback Trail, Colorado Springs, CO 80919, United States
Helreno - calorie-tracker.us